Thank you to all applicants in advance. Due to the volume of applications, we will be corresponding only with those selected for an interview.
If you are an applicant with disabilities and require accommodations, please let us know at the time of contact and provisions will be arranged.
Reporting to the Team Leader, Enterprise Technology, you will be tasked with installing, testing, and maintaining a variety of hardware and software systems with LAN and WAN connections. The ideal candidate manages time effectively, takes a service-minded approach to solving problems, and collaborates well in a team environment.
Provide remote and on-site technical support to all the internal departments and staff for all our IT hardware and software products
Provide consistent service to clients to develop the feeling of dependability and trust
Take responsibility for all assigned service requests
Troubleshoot and manage a wide array of hardware and network devices
Be able to build, troubleshoot, and repair a standard desktop computer
Provide some after-hours support and maintenance as required (primary hours of work will be 9:00 am to 5:00 pm Monday to Friday)
College diploma or University degree in a computer-related field
MCP or MCSA certification is considered an asset
Minimum 5 years of working in a mid-sized Microsoft network environment
Advanced experience and knowledge in Windows 10 installation, imaging, customizing, and deployment
Microsoft 365 environment – managing Exchange Online, Teams and SharePoint; developing flows and forms; working with Power Apps and Power Automate
Nice to have: Exchange Server, SharePoint, SQL, VMware, NAS technologies knowledge
Experience with ticketing systems, remote management software and cloud-based management applications
Networking certifications such as CompTIA Network, CISCO CCNA or CCIE are assets
Desktop Support – Applications/Virus Removal/Mobile Devices, and Office 2013/2016/2019/365
Workstations, laptops, tablets, mobile devices, printers, scanners, AIO support
Active Directory/Group Policy Administration
Windows Server 2012/2016/2019, Windows 10
Cloud services (Azure)
Exchange Server 2013/2016/2019, SQL Server 2012 (or later)
Network Services/Protocols (DNS, DHCP, TCPIP, VLAN)
Firewall Technologies (Sophos UTM/XG and Fortinet)
Backup Applications, including monitoring and management (Veeam, and Windows Server Backup)
As one of Southwestern Ontario’s leading integrated architecture, engineering, and construction firms, WalterFedy and our sister company, AEC, both play a leading role in shaping the way our communities feel and function – it’s an amazing responsibility.
Our ambition goes beyond great design – we’re here to enhance the world around us. To make it happen, we need a team of agile, ambitious, and big-picture thinkers who share our drive to harness our collective talents to do something bigger.
Our team is made up of the industry's best. We share a common commitment to question the ordinary, infuse everything we do with creativity and challenge our industry to redefine what’s possible.
Join us as we move past working for a living, and toward building better communities with smart, influential design.
Please apply with your resume using the link on this page. You will be redirected to our internal application platform.
WalterFedy strives to create a culture of inclusivity and diversity. We strongly encourage applications from all qualified individuals, including those from groups traditionally underrepresented in the workforce. We are committed to equal opportunity hiring practice and will not discriminate on the basis of race, religion, colour, creed, national origin, citizenship, status, age, sex, gender identity/expression, marital or domestic partnership status, or disability.
Should you require accommodation to participate in the application process, please contact firstname.lastname@example.org or call 519-576-2150.
Thank you for your interest in WalterFedy!