At the cusp of the pandemic, we embraced a work-from-home strategy to keep our staff, their families, and our community safe. As restrictions eased, we had to decide: do we return to "the way things were" or move forward with innovation in mind?

We are proud to have chosen the latter. Inspired by our ambition statement to constantly challenge the status quo, WalterFedy embraces a fully hybrid work strategy that empowers our team to determine where and how they work to meet our client's needs most effectively. Continue reading to learn more about life at WalterFedy and the changes we’ve made to make hybrid work, work!

What is hybrid working? 

A hybrid working approach combines both remote and in-person work. It allows employees to work from the office or home, depending on their needs and the requirements of their jobs.

This approach aims to provide employees with flexibility and autonomy in how they work, while ensuring they have opportunities to collaborate and connect with colleagues in person. Hybrid working can lead to increased productivity, job satisfaction, and work-life balance for employees, and increased efficiency and retention for employers!

WalterFedy's Approach:

Flexibility from day one!

Upon receiving an offer letter, each employee receives a "hybrid work playbook" that outlines our hybrid model. Here we ask our new employees to start thinking about the best work mix for them. There are several options for our employees to choose from, including coming to the office full-time, most of the time, or working mostly remote.

We know that finding a work mix that suits your lifestyle can change and evolve, so no one is tied down to one option if they need to adjust their approach later. 

Touchdown Workstations

Employees that aren’t in the office full-time or most of the time, use a touchdown station when working at the office. A touchdown station is a flexible seating arrangement where employees can reserve a desk for the day when they come in. For employees that want to work full-time or mainly in the office, a desk is assigned to them to ensure they have what they need to work successfully.

Meeting rooms that embrace collaboration

Collaboration is essential to the ongoing success of our hybrid work environment. To keep communication channels open, several of our meeting rooms in Kitchener, Hamilton and Toronto have Teams computers ensuring employees working in-office and remotely can communicate effectively. Even if your coworkers aren't physically present, you can still see their smiling faces on the TV screen!

Work@Home Program 

At WalterFedy, we want our employees to have fair and equitable access to funds that allow them to create a healthy, ergonomic, and productive workspace at home. Through our Work@Home Program, employees can request tech items for their home office, including two monitors, a docking station, a keyboard, a mouse, and a headset. WalterFedy will also reimburse employees up to $500 for home office furniture, such as a desk or chair, for ultimate comfort. Our Health & Safety Coordinator will even provide the best recommendations to ensure it meets our in-office ergonomic requirements.

For employees that would like to elevate their office space, WalterFedy offers a payback program to support the purchase of up to $1000 in home office upgrades. The funds are paid back in 26 easy payroll deductions to distribute the cost over an entire year!

Find your next career at WalterFedy

We hope you enjoyed learning more about life at WalterFedy. As our team continues to grow, we are always looking for talented people like you! We encourage you to visit our careers page to see current opportunities in Kitchener, Hamilton, Toronto, and Calgary. Should you require an accommodation to participate in the application process, please get in touch with hr@walterfedy.com.

Thank you for being so interested in joining the WalterFedy team – we hope to meet you soon! 

For the fifth consecutive year, the WalterFedy team has made the coveted Waterloo Area’s Top Employers list.

The annual selection is curated by the team at Mediacorp Canada Inc., best known for administering the Canada’s Top 100 Employers contest. Employers are judged on their ability to offer exceptional workplaces with a focus on physical workplace; atmosphere and social culture; health, financial, and family benefits; vacation/time away; employee communications; performance management; training and skills development; and community involvement.

The selection team pointed to WalterFedy’s retirement planning assistance services; retirement savings matching contributions; and vacation, volunteer, and time away policies as reasons for selection. The flexible nature of WalterFedy’s health benefits was also commended.

“As people start to return to the workplace, this year’s winners have made it clear that their employees deserve both the time and space to focus on their families, their health, and their education,” says Kristina Leung, Managing Editor at Mediacorp. “Organizations are doubling down on their commitment to flexibility, such as flexible working hours or a health plan that allows employees to tailor coverage to suit their needs.”

"Receiving this award for the fifth year in a row is a great achievement for WalterFedy and our team,” says Victoria Campbell, Director, Human Resources. “Our employees play an important role in shaping WalterFedy as we continue to grow. Their suggestions for continuous improvements have been essential to our overall employee experience.”

The announcement rounds out an exciting year for the WalterFedy team, which has seen a 22% increase in staff since January. This large jump in staff has also coincided with new initiatives like the roll-out of a people-first culture strategy and the launch of a comprehensive Learning Management System.

“As we continue to grow within the Waterloo Region and beyond, we strive to create meaningful work opportunities for our team,” says Garth Cressman, CEO. “We want our employees to love the work they do and love working for us. When our employees are thriving, so is our business.”  

View WalterFedy’s award profile on Canada’s Top 100 Employers website along with the full list of Waterloo Area’s Top Employers.

Interested in joining our team? We'd love to hear from you. Visit our careers page for a complete list of open opportunities.

WalterFedy was among 25 local businesses recognized as one of Waterloo Area’s Top Employers today. This marks the fourth consecutive year that the firm has made the list, carefully curated by the team at Mediacorp Canada Inc, and the fifth win since 2016.

The Waterloo Area’s Top Employers competition is part of the larger Canada’s Top 100 Employers contest, now in its 15th year. Employers are judged on eight criteria – physical workplace, atmosphere and social culture, benefits, vacation/time away policies, employee communications, performance management, professional development opportunities, and community involvement.

The staff editors at Mediacorp Canada Inc. cited WalterFedy’s pandemic response and vacation policy in their reasoning for selection. The full employer profile is available here.

"Hearing from our employees through regular pulse surveys and open forums helped us understand their changing needs as we moved through different stages of the pandemic," said Victoria Campbell, Director of Human Resources. "We continue to adjust our approaches based on the challenges our employees face. Our hope is to maintain this invaluable open dialogue so we can continue to pivot to the needs of our business and our people."

“The past few years have been challenging for businesses across Waterloo Region,” said Garth Cressman, CEO. “That we were able to maintain our culture amid a pandemic without compromising on the programs and supports we could offer really speaks to our people. Despite the adversity and uncertainty presented by the pandemic, they continued to drive us forward and challenge us to rethink the workplace.”

WalterFedy is pleased to announce we have achieved Canada’s Top Small and Medium Employer (SME) status for the third consecutive year. Administered by Mediacorp Canada Inc., the annual awards program recognizes employers across Canada for their exceptional workplace practices and policies. This includes consideration of physical workplace; work atmosphere & social; health, financial & family benefits; vacation & time off; employee communications; performance management; training & skills development; and community Involvement.

“These companies have proven to be extremely agile,” says Richard Yerema, Managing Editor of the Canada’s Top 100 Employers project. “Not only were they able to transition employees to working from home right out of the gate, but many already had policies in place that allowed for flexible work. It was simply a matter of extending existing benefits, such as home office allowances and internet subsidies, to make the full transition.”

This year, WalterFedy’s RSP contribution matching program, profit-sharing model, and personal development opportunities were among the top reasons behind being selected for this prestigious award.

“It is an honour to be recognized as a Canada’s Top SME for another year, especially in the middle of a pandemic,” said Victoria Campbell, Human Resources Director for WalterFedy. “Our leadership and employees continually make a positive impact on our work, clients, and community and this award is a great way to celebrate the efforts of our incredible team here at WalterFedy!”

“In professional services, our people are our most valuable asset,” said Garth Cressman, CEO, WalterFedy. “Among other things, this award recognizes our firm for the programs that we put in place to support and develop our teams.  This award reinforces that we are doing the right things to build our business and attract and retain talent."

WalterFedy was also recognized by Mediacorp Canada Inc at the end of 2020 as a Waterloo Region Top Employer for 2021.

View our 2021 Waterloo Region Top Employer and Canada’s Top Small and Medium Employer award profiles.

View our active career opportunities.

Read Mediacorp Canada’s official release.

Without a doubt, working from home comes with just as many opportunities as challenges. For some, it’s afforded the opportunity to spend more time with family and furry friends and less time spent in the car commuting to and from work.

For others, it has meant juggling work while also checking in with a child as they learn virtually. Or more hours than normal spent in front of your computer because you simply can’t seem to log off at the end of the day.

Over the past year, we connected with our employees to see how they’ve managed to balance everything life has to offer while working from home. We gathered some helpful tips for staying connected and managing your workload while balancing your mental health. Here’s what our employees had to say:

Maria Valderrama, Structural EIT, suggests breaking up your day with some time outdoors. Take a pause and disconnect from work for a bit mid-day. Whether you are walking your dog, taking a jog, or sitting on your front porch with a coffee, it is important to take a break from your workspace. The fresh air and natural light leave you refreshed and ready to take on the rest of your day.

Maria Melo, Architect, says over communicate. "Working remotely requires you to over communicate. Inform your team about your schedule and availability. When you finish a project or important task, say so. When you have a vacation planned, let clients and coworkers know about it. Over-communicating doesn't mean writing a novel on your day, but it does mean repeating yourself. Clear communication via the correct channels can be very effective."

Architectural Technologist Matthew Fraboni has found to-do lists to be a helpful tip to manage his day. Creating a to-do list with goals for the next day allows him to prepare. It gives opportunity to structure the day and focus on a task.

Project Administrator, Sheri East says to make your space your own. Keep it clean, functional, and add items that bring you happiness. It might be a plant, a photo of something or someone you love, a piece of art that speaks to you, or a favourite mug. A joyful space equals a joyful attitude!

Katie McQuaid, Team Leader of our Marketing and Business Development team, shares a tip on how to handle your work with two small kids at home. Katie’s advice is to embrace the distractions! Whether the phone rings, the washing machine breaks, or your kids need a bit of TLC (or just want more snacks), distractions are inevitable. Allow them to happen and go with the flow. Chances are, your team will understand that you wear multiple hats when working from home and that you’re doing your best to balance everything.

Jacob Gibbs, Team Leader of our Enterprise technology team had this to share: "Stay Connected. With technology, working from home does not equal working in isolation. It is important to keep your team’s spirit fueled by scheduling calls and meetings as normal. Be sure to check in with colleagues to see if they are managing. Schedule a virtual coffee break with coworkers to stay linked!"

At the end of the day, we’re all human, and we’re all in this together!

For the third year running, WalterFedy has made the list of Waterloo Area’s Top Employers.

The designation, now in its 14th year, recognizes businesses in the Kitchener-Waterloo area that offer an outstanding work experience. Competing workplaces are judged on their physical office space, atmosphere and social culture, benefits, vacation/time away policies, performance management, professional development opportunities, and community involvement.

This year, flexibility was the stand-out feature earning WalterFedy a top spot. The judges identified our flexible health spending, flexible work hours, and paid volunteer days as key factors in their decision.

 

"The collaborative efforts of our team at WalterFedy and the engagement of those that work here make all the difference,” says Victoria Campbell, Human Resources Manager.  “It's not a mindset of only a few that create the environment for which we are recognized today. It is the energy and passion of the entire team that enhances our culture and workspace each and every day."

 

Read more about our award.

 

As employers increasingly embrace remote work opportunities, new employees are searching for ways to make their transition to a virtual setting more comfortable. We connected with Esther Kong, Human Resources Generalist, to find out how new remote employees can make a stellar impression, build strong relationships, and hit the ground running. Not only is Esther a leader in recruitment, she is also settling into a new role while working from home. Here are some of her strategies:

Get to know your tools

From the outset, identify what technology and tools are essential to your daily operations. Then, ask if there is anything you have at home that can supplement. In the early days, take some time to familiarize yourself with essential programs. If you receive training on special applications, demonstrate you understand how they work. “Share tips, tricks, best practices or shortcuts,” says Esther. “This shows the team they have properly prepared you, and it's one less thing for them to worry about on top of their daily workload.”

Identify top priorities

When you begin your new role, make a point of identifying immediate priorities with your manager and determining where you can have the most meaningful impact. “Whatever your team’s needs were before the pandemic are likely different now,” Esther explains. “Understand what the priorities are now, because they may be different from what was initially discussed or laid out in the job description.”

Set or take advantage of regular check-ins

Building rapport with colleagues can be tricky without the luxury of proximity and collaboration. If your team holds regular check-ins, schedule your day around it. “Now more than ever, it's important to be present in those meetings,” says Esther. “Even if we can't physically be around each other, we should still maintain close social contact. These meetings offer valuable facetime with your coworkers even though it's online.”

A good way to integrate yourself into a team is by sharing anecdotes at the beginning of these check-ins to help break the ice. “You find out all these interesting facts about your coworkers, so they are no longer just a person on the screen to you. It helps you humanize each other,” she adds.

Ask questions

Asking a lot of questions is also a strong way to demonstrate commitment to quality. “It’s important to ask clarifying questions to fully understand what needs to be done. It’s always better to take a bit of extra time on the front end rather than jumping in, guns blazing, and having to fix things on the back end,” she says. “This shows others you want to do a good job.”  Your leader will appreciate your initiative, and desire to do something right the first time, and this opens the door for communication for the future. 

Be intentional

Being intentional in your interactions with colleagues is important to establishing yourself as a professional. You can show intention by being punctual for meetings and coming equipped with an agenda or meeting notes. “This demonstrates to people that you are someone who takes their work seriously and is respectful of other people's time,” says Esther. She also infuses intention in her daily interactions. “If I reach out to someone, I give them a reason to collaborate with me and try to add value,” she says. “For instance, if I'm sending an instant message to someone, I don’t start by saying hi and wait for the person to answer. It’s a time waster. I want to get my point across in the first message,” she explains. “We're all going through the same thing right now working remotely. Everyone's getting pinged with emails, instant messages, calls, and video chats. I try to be mindful of that.”

Welcome feedback

If there’s a sure-fire way to garner respect from your colleagues, it’s acknowledging the value they have to offer. Your teammates are already familiar with processes, personalities, and policies that can impact the success of your projects. A bit of this insight can help provide clarity and remove barriers unbeknownst to you. “I think it's important to establish to everyone on your team that you are respectful of their opinion and trust their expertise. This in turn also encourages further collaboration,” Esther offers. “Mutual respect is key to team dynamic.”

Take on some quick wins

While compliance training might not be the most exciting project on your radar, it is essential to onboarding. Tackle this essential training as soon as possible so your team can have your full and focused attention. Once that is complete, you can seek out low-hanging (but important) fruit. “Some tedious tasks that no one wants to do are really easy. Dedicate half an hour or an hour to breeze through it. That's one less thing on the list your team has to worry about.” This is an easy way to build rapport and better positions the entire team to take on priority tasks.

Prepare for the physical office

For many starting new roles in our current climate, the virtual work environment is a temporary arrangement. Give yourself a leg up by creating a daily routine that is transferrable. “I don't want that shock to the system, so I've still been getting up early in the morning, going out for my morning runs, getting showered and dressed as though I'm going to work, and keeping my work area organized” Esther says. “The less transitioning you need to do once you return to the office, the better.”

Esther also recommends creating a digital parking lot of activities suitable for when your return to the office. “This helps you plan and prioritize what to do once you’re back in a physical setting.”

While starting a new role in a virtual environment might seem intimidating, remember that your employer wants you to succeed just as much as you do. If you follow the guides above, embrace the new challenges a virtual setting brings, and have the courage to ask for help along the way, your effort won’t go unnoticed.

For the second consecutive year, WalterFedy has made the list of Waterloo Area’s Top Employers. Released earlier today, the list recognizes businesses in Kitchener-Waterloo and Guelph that are industry leaders based on the physical workplace, work atmosphere, benefits, vacation and time-off, communications, performance management, training, and community involvement.

The judges identified WalterFedy’s commitment to employee engagement, training and development, and employee support as some of the key factors behind our selection for the list this year.

“Today was a great achievement for our team,” said Victoria Campbell, Human Resources Manager. “We will celebrate being named one of Waterloo Area’s Top Employer, but we will also celebrate the people who work here, who care a great deal about the work they do and who they do it with!”

Creating an environment where people are supportive and collaborative within departments and across the company is an important part of our corporate culture.

“I love my job because everyone shares the same vision and is dedicated to the mission,” said Parisa Fazeli, a structural designer at the firm. “This truly creates an environment where everybody is there for each other and supportive.”

Alex Lubczuk, a member of the Asset and Facilities Management team, appreciates the opportunity to work with friendly, skilled professionals that WalterFedy continues to attract. “It’s nice coming in to work every day—our teams are diverse and the people we bring in are talented.”

We are always striving to deliver exceptional value and build long lasting relationships for our clients, and the same can be said for how we operate internally. “These internal relationships are essential to our business success, and a great deal of time and effort is put into building an environment where this can continue to be fostered,” said Victoria. “We want to learn and grow together as a team.  When you are stretching yourself and taking on new challenges, there is always a team of people around you that are supporting you, and encouraging you to keep going. The friendly faces, and smiles, the willingness to try something new, excitement around a new idea for a project, and the desire to come together as a firm to achieve a common goal. That, to me, is engagement.”

Read more about WalterFedy’s recognition.

Combing through job boards, searching for valuable connections in your existing network, and fine tuning your social profiles can make hunting for a new job feel like a grind. But after hours of slugging away, you’re bound to see a role so perfect you can already picture yourself at your new desk drinking coffee with a collection of grade-A industry pros. When the thrill of the discovery settles, and the daydream fog lifts, reality sets in. To nab an interview, you’re going to need a standout resume.

Natalya Smith is a Human Resources Generalist at WalterFedy and spearheads the bulk of our recruitment efforts. Every week she reviews hundreds of resumes, looking for the next great addition to our team. What makes an application stand out from the stacks? Natalya offered us some insight into five things you can do to help bring your CV to the top of the pile.

1. Pay close attention to the organization and editing of your resume
   Resumes that stand out are clearly organized with consistent spacing and text styles. Overcrowded text can be challenging to read, while too much white space can leave your application looking sparse. When a page is clearly organized, it’s easier to spot the keywords relevant to the position (make sure you add them!). Before you submit anything to a hiring manager, be sure to give your document a thorough edit for typos and clarity; for some hiring managers, glaring mistakes may take you out of the running.

2. Show us why your experience is relevant
   We want to see you have the skills and experience needed to excel in this role. Tailor your resume to complement the expectations of the position. We can tell when you’ve put in the effort to draw parallels and it goes a long way. If you are trying to break into the field, show us experience that is relatable and take the time to explain why.

3. Education and training are important
   Whether you are a new grad or an experienced applicant, we are interested to learn about your academic qualifications and personal commitment to continuous improvement. Don’t be afraid to point to a couple of courses that are relevant or distinguish you as a strong leader. This section is particularly useful for applicants coming right out of school who may not have industry experience.

4. Call out any special skills
   No, we don’t mean your aptitude in Microsoft Word—these days that’s a given. Show us that you are familiar with the special applications, tools, technologies, and emerging platforms that are sought after in your role. Sometimes we look for these skills first.

5. Take some time to write a cover letter
   Do you ever wonder if people actually read your cover letter? Natalya does. A cover letter is your opportunity to tell your story. It doesn’t have to be long, but it should be tailored to the position. We should know within the first few sentences what you are applying for and why you will be a great fit. While a cover letter is not mandatory, it is one additional way to show us you are truly interested in the position.

Bonus tip: We love to see a commitment to our core values

Quality, Integrity, Client Focus, Community Building, and Environmental Sustainability are important values at WalterFedy and demonstrating how you live out these values will go a long way. For example, because we care about giving back to our community, we would be happy to hear about your volunteer experience. While this is not a deal breaker, it certainly shows us that you share one of the values we hold dear.

If there is one key takeaway, it is this: if the opportunity feels right, take a little extra time. Not only will it help elevate your application, it also goes a long way with hiring managers, who can spot when you have invested your time and care.

If you are interested in a career at WalterFedy, check out our current opportunities at walterfedy.com/careers/.